Community Banking Centre Transformation
Dawn delivered this 14 day renovation for CIBC. The Kennedy Banking Centre has been transformed to operate with a new client-sales model to support the strategic objective of positioning CIBC bank as an industry leader, driving meaningful business growth through a greater focus on their clients.
- A new Client Solutions Area designed to promote client engagement, advice and sales conversations, and relationship building opportunities
- New Client Meeting Rooms converted from a former event space; shared by all sales roles and enabled by Frontline Staff Mobility Strategy for seamless client experiences
- Optimized Assisted Service Area to meet evolving demand for daily banking transactions
- Enhanced Back Office Workspace to maximize physical footprint and increase sales capacity to grow business and drive efficiency